Last updated: September 2026
The trial verification payment is a one-time fee, not a recurring charge. Once your account is approved and your trial's 100 leads are being delivered, the fee is non-refundable — approval means we've begun the research and lead-delivery work covered by that fee.
If we reject your application before approving it (so no work has begun), we'll refund the $5 in full — contact us at the email below with your payment reference and we'll arrange it.
Plans renew monthly. Once outreach work has begun for a billing cycle — research, targeting, and management of that period's leads — that month's fee is non-refundable, consistent with our Terms of Service. You can cancel at any time to stop future renewals; the current billing cycle runs to completion.
The GMB add-on follows the same policy as your main plan — non-refundable once that billing cycle's work has begun. You can disable the add-on at any time to stop it renewing.
If you believe you were charged in error — for example, charged twice, or charged after a cancellation we should have processed — contact us immediately and we'll investigate and correct it, including a refund where a genuine billing error is confirmed.
Please contact us directly before disputing a charge with your bank — most concerns can be resolved faster this way. As outlined in our Terms, disputing a charge for work already delivered rather than raising it with us first is treated as a breach of our Terms and may result in suspension of your account.
Email [email protected] with your account email and, where relevant, your payment reference. We aim to respond within 2 business days.
We use cookies to keep you logged in and understand how our site is used. By continuing, you agree to our Privacy Policy.