← Back to Good Work Outreach

Terms of Service

Last updated: September 2026

1. What this service is

Good Work Outreach provides managed Instagram outreach: targeted prospect research, outreach management through your own authorized Instagram account(s), CRM management, follow-up management, campaign management, and reporting, delivered as a monthly subscription. We do not sell contact lists or databases — every plan is a managed service covering the full process from targeting through to reporting.

2. No guaranteed results

We do not guarantee any specific number of replies, bookings, sales, customers, or revenue. Outreach performance depends on factors outside our control, including your target audience, offer, messaging, market conditions, and how recipients choose to respond. Monthly outreach volume is described as "up to" a stated number of messages, since platform and account-level factors can affect actual daily send volume. Any figures shown in calculators, examples, or reports are illustrative estimates based on assumptions you or we provide, not promises of outcome.

3. Targeted Prospects vs. Leads

A "Targeted Prospect" is an Instagram account matching your stated targeting criteria that we have researched and, where applicable, messaged. A prospect is only referred to as a "Lead" once they respond with genuine interest. We do not represent every contacted prospect as a lead.

4. Your Instagram account(s)

You confirm that any Instagram account(s) used for outreach are legitimately owned or authorized by you, and that you are responsible for that account remaining in good standing under Instagram's own terms. We are not liable for any restriction, suspension, or ban of your Instagram account(s) resulting from platform enforcement, including where it results from account history or behavior predating our engagement. Instagram's own policies, rate limits, and algorithm changes are outside our control and may affect deliverability at any time.

5. Billing, renewal, and cancellation

Plans renew monthly. You will receive reminders ahead of each renewal date. Once outreach work has begun for a billing cycle, that month's fee is non-refundable, as the research, outreach, and management work for that period has already been performed. To cancel, provide written notice as described in your account communications; the current billing cycle will run to completion. Accounts with overdue payment may be suspended after the grace period described in your renewal reminders, and reactivated once payment is received.

6. Message content

Outreach message templates are prepared based on your targeting brief and, where applicable, reviewed by you before a campaign begins. You may request changes to messaging at any time through your account.

7. Disputes and chargebacks

If you have a concern about work performed or billing, please contact us directly first so we can address it. Disputing a card charge for services already rendered, rather than following the cancellation process above, is treated as a breach of these terms and may result in immediate suspension of service.

8. Changes to these terms

We may update these terms from time to time. Continued use of the service after an update constitutes acceptance of the revised terms.

9. Contact

Questions about these terms can be sent to us via your account or the contact details provided at signup.

We use cookies to keep you logged in and understand how our site is used. By continuing, you agree to our Privacy Policy.